Payment Policy

Effective Date: January 17, 2025

At LUXESNOWGEAR, we want to ensure a smooth and secure payment process for all our customers. This Payment Policy outlines the available payment methods, the payment process, and other related information. By shopping with us, you agree to comply with this policy.

1. Accepted Payment Methods

We offer a variety of secure payment options to accommodate our customers. You can choose from the following methods to complete your purchase:

  • Credit Cards: We accept major credit cards, including Visa, MasterCard, American Express, and Discover.
  • Debit Cards: Debit cards with Visa or MasterCard logos are also accepted.
  • PayPal: For added convenience and security, we also offer PayPal as a payment option.
  • Apple Pay / Google Pay: You can complete your purchase through Apple Pay or Google Pay for a quick and secure checkout process.
  • Gift Cards: If you have a LUXESNOWGEAR gift card, you can redeem it during checkout.

2. Payment Security

We prioritize your security and take all necessary measures to ensure that your payment information is processed safely. All transactions made on our website are encrypted using SSL (Secure Socket Layer) technology, protecting your sensitive information from unauthorized access. Additionally, we comply with all industry standards for online payment security to provide you with a safe and reliable shopping experience.

LUXESNOWGEAR does not store your full credit card information on our servers. All payment data is securely handled by our payment processors, and we never share your payment details with third parties.

3. Order Confirmation

Once your payment is successfully processed, you will receive an order confirmation email. This email will include your order number, a summary of the items purchased, the total amount charged, and estimated shipping details. Please double-check your confirmation email to ensure that all information is correct.

If you do not receive an order confirmation email within 24 hours of placing your order, please check your spam or junk folder. If you still cannot find it, contact our customer service team at info@luxesnowgear.com for assistance.

4. Sales Tax

Sales tax will be applied to orders shipped within Oklahoma based on the applicable state and local tax rates. The tax rate will be calculated at checkout and displayed before you finalize your purchase. Customers outside Oklahoma are not subject to sales tax at this time.

5. Payment Authorization

Before processing any payment, we reserve the right to verify the details provided during checkout, including payment authorization. If we are unable to process your payment for any reason, we will notify you via email and give you an opportunity to resolve the issue before your order is canceled.

6. Currency

All transactions are processed in U.S. Dollars (USD). If you are shopping from outside the United States, your credit card or payment provider may apply a conversion fee based on your local currency. We are not responsible for any fees or charges that may apply by your financial institution.

7. Pre-Orders and Backorders

If you purchase a product that is a pre-order or backordered item, your payment will be processed at the time of purchase. The product will be shipped as soon as it becomes available. You will be notified of any delays in shipping, and we will provide you with the expected ship date.

8. Refunds and Cancellations

Once a payment is processed and an order is confirmed, we are unable to cancel or modify the order. If you wish to return or exchange an item, please refer to our return policy for further instructions.

Refunds for returned items will be processed back to the original payment method once the return has been successfully completed.

9. Changes to Payment Policy

LUXESNOWGEAR reserves the right to update or modify this payment policy at any time. All changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically for any updates.

10. Customer Support

If you have any questions about payment options, issues with processing payments, or any other concerns related to our payment policy, please contact our customer service team at:

Our customer support team is happy to assist you and ensure that your shopping experience is as smooth and hassle-free as possible.

Thank you for choosing LUXESNOWGEAR!